Terms of service

Welcome to Luvique. These Terms of Service govern your access to and use of our website and services.

By visiting our website or placing an order you agree to follow these Terms of Service. Please read them carefully before using our website.

Store Name: Luvique
Website: luvique.shop
Email: support@luvique.shop
Phone: +1 510-647-1055
Business Address: 2929 7th St. Berkeley CA 94710 United States

Eligibility

By using this website you confirm that you are legally able to enter into a binding agreement.

You agree to provide accurate and complete information when placing an order or communicating with our support team.

Products and Product Information

Luvique offers automotive accessories and related products.

We make reasonable efforts to display product descriptions and images accurately. However actual product colors and appearances may vary slightly due to screen settings and device displays.

Product specifications and availability may change without prior notice.

Product Compatibility and Safety

Customers are responsible for checking product compatibility before placing an order.

Please review product descriptions and compatibility information carefully. If you are unsure whether a product is suitable for your vehicle or device please contact our support team before purchasing.

Customers should follow the manufacturer's installation instructions and safety recommendations.

Luvique is not responsible for damage caused by incorrect installation or misuse of a product.

Prices and Currency

All prices on our website are displayed in United States Dollars (USD).

We make reasonable efforts to ensure that pricing information is accurate. However errors may occasionally occur.

If a pricing error affects an order we reserve the right to contact the customer or cancel the affected order and provide an appropriate refund.

Orders and Acceptance

Placing an order on our website represents an offer to purchase the selected products.

An order confirmation email does not necessarily mean that the order has been accepted or dispatched.

We reserve the right to refuse or cancel an order where necessary. This may include suspected fraud or incorrect pricing or product availability issues.

If payment has already been collected for a cancelled order an appropriate refund will be issued.

Customer Information

Customers must provide accurate shipping and contact information when placing an order.

Luvique is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

Please contact us as soon as possible if you notice an error in your order details.

Payments and Cash on Delivery

Cash on Delivery (COD) is available on all orders within the United States.

Customers choosing COD agree to pay the full order amount when the delivery is made. No advance payment is required.

Shipping and Delivery

Luvique currently ships orders within the United States only.

We offer Free Standard Shipping on all orders with no minimum purchase requirement.

Our estimated shipping schedule is:

  • Order processing time: 1–3 business days.

  • Processing days: Monday through Friday.

  • Order cut-off time: 4:00 PM.

  • Estimated transit time: 3–7 business days.

The estimated total delivery time is generally 4–10 business days after an order is placed. Actual delivery times may vary due to carrier delays or circumstances beyond our control.

Customers may receive tracking information when it becomes available.

For more information please review our Shipping Policy.

Tracking Orders

Where tracking is available customers may use the tracking information provided to follow their shipments.

Tracking updates may take some time to appear after an order has been dispatched.

Luvique is not responsible for delays caused by shipping carriers or circumstances outside our reasonable control.

Order Cancellation

If you need to cancel an order please contact us as soon as possible at support@luvique.shop.

We will try to accommodate cancellation requests before an order has been processed or shipped.

Once an order has been dispatched it may no longer be possible to cancel it. In that case our Return and Refund Policy will apply.

Returns and Refunds

Customers may request a return within 30 days of delivery subject to our Return and Refund Policy.

Products must meet the applicable return eligibility requirements.

For change-of-mind returns the customer is responsible for return shipping costs.

For confirmed damaged or defective products or incorrect items Luvique will cover the applicable return shipping costs.

Customers should report damaged or defective products or incorrect items within 48 hours of delivery.

Approved refunds are generally processed within 5–7 business days after approval.

Please review our Return and Refund Policy for complete details.

Promotions and Discounts

From time to time Luvique may offer discounts or promotional offers.

Promotions may be subject to additional terms and conditions.

We reserve the right to modify or discontinue promotional offers where permitted by applicable law.

Prohibited Activities

You agree not to:

  • Use our website for unlawful purposes.

  • Attempt to interfere with website security or functionality.

  • Submit false or misleading information.

  • Attempt to access restricted areas of our website without authorization.

  • Use our website to distribute harmful software or malicious content.

  • Engage in fraudulent purchasing or payment activities.

We reserve the right to restrict access or cancel orders where misuse is identified.

Intellectual Property

All website content including text and images and graphics and logos and designs is owned by or licensed to Luvique unless otherwise stated.

You may not reproduce or distribute or modify our website content without prior written permission.

Third-Party Services and Links

Our website may contain links to third-party websites or services.

These third parties operate independently and have their own terms and privacy practices.

Luvique is not responsible for the content or services or policies of third-party websites.

Website Availability

We aim to keep our website available and functioning properly.

However we do not guarantee uninterrupted access or that the website will always be free from errors.

We may update or suspend parts of our website for maintenance or operational reasons.

Limitation of Liability

To the extent permitted by applicable law Luvique shall not be liable for indirect or incidental or special or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes or limits any rights or liability that cannot legally be excluded under applicable law.

Indemnification

You agree to use our website responsibly and in accordance with these Terms.

To the extent permitted by applicable law you agree to hold Luvique harmless from claims or losses arising from your unlawful use of the website or violation of these Terms.

Privacy

Your use of our website is also subject to our Privacy Policy.

Please review our Privacy Policy to understand how we collect and use and protect personal information.

Events Beyond Our Control

Luvique shall not be responsible for delays or failures caused by events beyond our reasonable control.

These may include severe weather or natural disasters or carrier disruptions or government actions or other unexpected events.

Applicable Laws

These Terms are subject to applicable United States federal laws and relevant state and local laws.

Nothing in these Terms is intended to limit consumer rights that cannot legally be restricted.

Severability

If any part of these Terms is found to be invalid or unenforceable the remaining provisions will continue to apply to the extent permitted by law.

No Waiver

If we do not enforce a particular provision of these Terms this does not mean that we waive our right to enforce it in the future.

Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be published on this page with an updated date.

Your continued use of our website after changes are published means you accept the updated Terms to the extent permitted by law.

Contact Information

If you have questions about these Terms of Service please contact us:

Business Name: Luvique
Email: support@luvique.shop
Phone: +1 510-647-1055
Business Address: 2929 7th St, Berkeley, CA 94710, United States

Thank you for choosing Luvique.